I am writing to report an issue I am facing with Webex Contact Center Desktop. The list of agents does not refresh automatically, and I am required to manually refresh the interface each time to see the current status of the agents. This is causing d...

I have two VoIP applications installed on my computer that use my audio device, specifically a JABRA headset. When I receive a call on CISCO WEBEX, I need to check the "RETRAIT" box on ALCATEL LUCENT IPSOFTPHONE to avoid receiving a duplicate call on...