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Robb,There were two separate questions in your request.1. WRT the flat codec issue for SIP, this is only temporary. CVP will soon be removing the restriction and once again allowing a mix of g711 and g729. There were some corner cases involving tran...
Geoff,No, it will not be a problem if the incoming call and the ringtone are on different GW's. The fact that you are seeing the ringtone execute when you look at running applications on the GW says that at least the 91919191 ringtone is routing the...
CVP7.0 in conjunction with UCCE introduced video contact center. Here is a pointer to a description. See Table 2 for video details.http://cco/en/US/prod/collateral/voicesw/custcosw/ps5694/ps1006/data_sheet_c78-454119.html
