I have a single Finesse user that is not able to retrieve queued emails. They are assigned to 3 email CSQs and cannot receive even if just a single one of the 3 skills is assigned or if 2 or more skills are assigned. Nothing happens; they just sit in...

Recently upgraded to Unity Connection v14SU4 (Cisco Unity Connection version: 14.0.1.14900-36). After correcting a replication issue and renewing tomcat/ipsec certs, I am unable to sign out of the admin interface.  When attempting to sign out, it att...