We are on UCCX Enhanced, Application Adminisration 5.0(2) and Unified Callmanager 6.1.2.  When we got the system about 4 years ago all settings were migrated over, or set up by the vendor.We have two teams in UCCX.  One team needed to change supervis...

We just upgraded several IP phones from 7941 to 7961g.  Created config in Callmanager from scratch.  We have a shared line (line appearance 2) for a voicemail extension.  In Unity the VM subscriber MWI shows on when there is a message.  The phone and...

We have a user running IP Communicator with a Plantronics CS50-USB headset.  They say the volume gets very low over time, both caller and called parties say volume is faint.  We can run the IP Comm. audio tuning wizard and the volume seems to be fine...

We are on Cisco Unified CM version 6.1.2.1000-13.  Our end users can use ccmuser to set up forward all to voicemail.  The question is how many numbers can the system handle?  As far as we can tell it is only 12 digits.  9 (outside line) + 1 + 3digits...