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We are on UCCX Enhanced, Application Adminisration 5.0(2) and Unified Callmanager 6.1.2. When we got the system about 4 years ago all settings were migrated over, or set up by the vendor.We have two teams in UCCX. One team needed to change supervis...
We just upgraded several IP phones from 7941 to 7961g. Created config in Callmanager from scratch. We have a shared line (line appearance 2) for a voicemail extension. In Unity the VM subscriber MWI shows on when there is a message. The phone and...
We have a user running IP Communicator with a Plantronics CS50-USB headset. They say the volume gets very low over time, both caller and called parties say volume is faint. We can run the IP Comm. audio tuning wizard and the volume seems to be fine...
We are on Cisco Unified CM version 6.1.2.1000-13. Our end users can use ccmuser to set up forward all to voicemail. The question is how many numbers can the system handle? As far as we can tell it is only 12 digits. 9 (outside line) + 1 + 3digits...
Thanks for the responses, I always learn something useful. Anyway I ended up rebooting the UCCX server and that fixed the problem. It was a last resort-I don't think you should have to reboot the server (or the application) just to make user change...
I don't see any options to do anything in the desktop admin, as a matter of fact everything is greyed out, I can't change anything. I did read some where that in version 5 and higher the desktop admin doesn't work (not sure if that is right or not, ...
It is set to no access to teams. I assume this is for the web based supervisor login. Other supervisors that were created when the system was migrated can log in fine. Old and new supervisors can log in as supervisor to appadmin, but then there ar...
Well, I finally found out some additional information. Appearantly the second vm group was also having problems, they just never told me. But they were having the exact opposite problem-their MWI would never come on. So I set MWI on in Unity for b...
These are not hunt groups or pick up groups. We have 3 Unity subscribers for voice mail for 3 different groups. The sole purpose for these vm subscriber\extensions is to collect voice mails for the group. For each group I have added a second dn fo...
