Hi there,We are using a Cisco Wireless Network with WLC 5500 (6.0.199.0) and AIR-LAP1142N-E-K9 Access Points.Our Call-Center reported several problems with WLAN-Phones having interruptions on calls. First i checked the "site investigation" status on ...

Hi all,We're using a CUCM 6.1.4 and now trying to setup a call recording.I use a SIP Trunk to signalize to the recording server. The phones of third generation have Built-In-Bridge enabled, Recording Profile on the Line ist defined an enabled too. Th...

Hi all,I manage a Voice Gateway (2821)with a T1 Controller which is currently located in vancouver canada. I configured the Gateway and so far all inbound calls work very fine. The problem occurs at outbound calls. I try to set up a connection to an ...

Hi everybody,We are running a CallManager 6.1.2 Cluster with one Publisher and one Subscriber.Unfortunately my Publisher has a hardware defect and needs to be replaced. But this takes some time and till then i have to make some configuration changes ...

Hi erverybody,There are strange things happening with the call pickup function for some my customers.We use CallManager 6.1.2 with a third-party Application to extend the Functions of group ringing, pickup, etc.Every user using a call pickup function...