At one of new locations just installed some of the PC's are being discovered via WMI while most of them are being discovered via ARP. Username and Password has been entered for WMI but they still use ARP.  Is there a way to force WMI to discover more...

Hello,At on of my locations I have 6 APC PDU's Model AP7900, I can access 2 of them via a web connection but the other 4 I cannot.  All 6 devices devices can be accessed via a web browser but not throught the portal.  The two that do connect via the ...

I have installed a new PER710 server at customer # 1168 over 4 hours ago and it has not show in the portal as of yet.  Also at customer #1169 I had a couple of devices go off line today but they have been back online and accessable via the portal but...

Hello Marcos,I have a customer that has multiple locations, do I have to create a new customer for every location or will there be a way to create remote locations for a customer?

I have recently added 2 wireless bridges to my network.  One bridge has a Linksys SLM2008 switch connected with an Oki C5150 network printer on port 1 and a Dell Optiplex 680 running Linux on port 2.  The other bridge has a Dell 2330dn printer connec...