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HiWe have a client running a UC540 with 8 SPA509G phones. Each time there is a power cycle of the system we have to remove the uplink from the expansion port which connects to their existing Data LAN switch (Dumb unmanaged device.) On this data LAN i...
Hi AllOdd one here. When external callers call in through the SIP trunk to the AA they do not hear a ringing tone but go straight in to the AA welcome greating. Callers to the PSTN channel that is routed to the same AA do get a ringing tone. No other...
HiWe have a UC540 with SNR configured on an extension. If the extension is called from an internal extension then the SNR works exactly as it should. However, if the extension is called either from the DDI number associated with the extension or via ...
Hi folksHave an odd situation where there is no option 9 to allow us to get in to the group voicemail boxes. The chaps working on this have looked at pretty much all they can think of but the message does not offer up the 9 option on the VM menu from...
Hi AllIt has been some time since I utilised Cisco network kit to provide private circuit point to point connectivity and I wonder if someone could give me a little guidence.The customer is shortly to implement a new 100Mb Metro Ethernet link to conn...
Hi DavidI think most of you suggestion is what we have in place. The only thing I know we did not do is remove the entire scope, I was advised direct from a Cisco tech to 'just disable the data scope' so I will give that a try and see what happens.J...
Thanks AdamIn this instance the routing is not the issue. The problem is the dumb switch which does not support VLans at all and the phones not discovering via CDP correctly for whatever reason.J.
Thanks MarvinThis is pretty much what I thought so thanks for confirming!The site only has 8 phones and is not likely to grow so I think that in this instance the static assigning of details may be the way to go. I will investigate the smartport rol...
Thanks MarvinNot quite so simply unfortunately as the internet is presented to UC540 as ethernet connection and the UC540 is acting as the firewall for this link at this client. We need a way to either statically set IP address and VLAN configuratio...
Hi SteveAll config has up to now been done through CCA 3.0 however the SIP provide we use is VOIP Unlimited in the UK and there is no XML template for that provider.Using the CLI command sorted the issue so it has been added to the list for 'things t...
