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Hi all,I’m using a form that creates a callback task in Cisco Webex Contact Center via the API (POST /v1/tasks). As part of the request, I’m passing customer data (e.g. customerNameNeu) using the attributes field.The request body im using:{"destinati...
Hi, short update from my side. They've rollbacked the update in our organization. Web components are getting loaded directly again.Hopefully this will remain until we can test the "feature". Best regardsOve
Hi Andras,we are facing the same issue.There is an article mentioning this change. Have a look at What's new for agents in Webex Contact Center under the "Coming soon" tab, specifically the section which the Header "Stronger security for third-party ...
Hi there,we are currently using this endpoint as well. I'm able to run it with the access token from my integration. It could be a false documentation.Add cjp:user to your configuration (I know it isn't required, but my integration got it).Make sure ...