I ordered a single license of WIM to set it up in the lab and the license shipped successfully after much waiting. Once I got the envelopes, there was no software install disks. I proceeded to look out in the Downloads and only saw the upgrades avail...
Make sure you are using Cisco's version of SQL also. I had a Cisco SQL disk lying around that I used the SQL Re-use utility from the Downloads section on Cisco's website. The only issue I ran into with moving to HA was that the Call Control Groups di...
I just ran into this problem. Check the C:\Program Files\Cisco\Desktop_Audio folder. This is where the recordings from the supervisor desktop are stored. There is a bug out there that makes it so that these messages do not get purged after 7 days or ...
