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I am building a live chat flow in Webex Connect, and I am using an AI agent before the chat is queued to a human agent.
I want to use the http request node after the AI agent interaction is finished so that I can retrieve the transcript of the chat ...
I am trying to follow this API request to get a list of the teams in my organization. https://developer.webex-cx.com/documentation/team/v2/list-team
I have attached a snippet of my JS code. (the token and orgid are not included in snippet but are in...
I am trying to integrate webex cc into dynamics 365. I followed this guide https://webexcc.github.io/pages/CRM/#microsoft-dynamics-365-integration and I am using the json desktop layout at this link as suggested https://github.com/CiscoDevNet/webex...
I'm trying to query for all agents currently in 'wrapup' state.
I have made a query that doesn't include currentState equals wrapup to show you what my api response says when there actually is an agent in a wrapup state. I have attached the query and...
I'm trying to write a guery to find out how many agents are currently available.
I have attached the query I'm currently using, and the response which gets total agents in available state.
However, if the agent is currently engaged in a call, and I r...
Yes, exactly. For example I used the try it out option for the 'Get tasks' API. https://developer.webex-cx.com/documentation/tasks/v1/get-tasks and that worked using the personal access token. I have included a screenshot of this with a 200 respons...
The API works when I use the Webex HTTP connector in flow designer, however I want to use this API in Webex connect and but the personal access token is not working.
