I am building a live chat flow in Webex Connect, and I am using an AI agent before the chat is queued to a human agent.  I want to use the http request node after the AI agent interaction is finished so that I can retrieve the transcript of the chat ...

I am trying to follow this API request to get a list of the teams in my organization.  https://developer.webex-cx.com/documentation/team/v2/list-team I have attached a snippet of my JS code. (the token and orgid are not included in snippet but are in...

I am trying to integrate webex cc into dynamics 365. I followed this guide https://webexcc.github.io/pages/CRM/#microsoft-dynamics-365-integration   and I am using the json desktop layout at this link as suggested https://github.com/CiscoDevNet/webex...

I'm trying to query for all agents currently in 'wrapup' state. I have made a query that doesn't include currentState equals wrapup to show you what my api response says when there actually is an agent in a wrapup state. I have attached the query and...

I'm trying to write a guery to find out how many agents are currently available. I have attached the query I'm currently using, and the response which gets total agents in available state. However, if the agent is currently engaged in a call, and I r...