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MOutland
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Member since ‎05-12-2025
‎05-12-2025
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Cisco Real Time Report Showing Agent Current Status

05-12-2025
Hi,I am looking for a report in Cisco Analyzer that will show the real time status for my agents. We currently have about 70 agents and I need to show if they are available (waiting on a call), on a call, or idle. Is there a report that automatically...
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Member Since ‎05-12-2025 10:35 AM
Date Last Visited ‎05-12-2025 11:12 PM
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