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Hi everyone,I'm researching a solution for a specific emergency-calling scenario in Webex Calling and would appreciate some help.The problem:The user is assigned to location A, with the ECBN set to that location's default emergency number.If the user...
Hi everyone,I'm currently working on migrating our telephony system from Cisco CUCM to Webex Calling. Our current setup relies heavily on CUCM's ability to send an ECCP (External Call Control Protocol) request to our system, wait for a response, and ...
No, not really. I opened a support ticket about it, and was told that there is a feature in development “Support for Emergency Location Identification Number in Webex Calling”, you can read more about it here, which could solve it, but it is still in...
So a quick follow-up:We attempted to replicate the ECCP functionality in Webex Calling by using Webhooks in combination with the Call Control API. The main challenge turned out to be the timing of when a call is actually created.With ECCP in CUCM, a ...
