MuzaffarMahmood
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Level 1
Member since ‎08-27-2025
‎08-31-2025

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Is it possible to fetch complete call flow of a customer call via webex CC APIs? If yes then how?I am trying with taskLegDetails but it is not giving complete flow of a call or maybe I am not understanding properly. I am trying to match start time en...
Hello community,we are integrating Webex Contact Center call records into our reporting database using the GraphQL APIs (taskDetails / CSR, agentSession / ASR, and taskLegDetails / CLR).While analyzing taskLegDetails, we noticed a puzzling case:For a...
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Member Since ‎08-27-2025 05:48 AM
Date Last Visited ‎08-31-2025 01:58 PM
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