Is it possible to fetch complete call flow of a customer call via webex CC APIs? If yes then how?
I am trying with taskLegDetails but it is not giving complete flow of a call or maybe I am not understanding properly.
I am trying to match start time endtime holdtime duration and other durations for all legs of a call with unique taskid and origin somewhere taskid is different and origin is same and somewhere same taskid is ending two times and somewhere childContact-ended two times and somewhere blind-transfer and then ended and timing not matching so it is very confusing.
Thanks in advance
~Muzaffar Mahmood