ICD_Agent_Call_Summary [ us_en ] version which refers toExec db_cra.dbo.sp_agent_call_summary '$StartDate', '$EndDate', $SortBy, N'$ResourceGroup', N'$AgentName', N'$SkillName', N'$TeamName'which then calls getListOfAgents which takes in the resource...
sp_getListofAgents has the following code....per the code it ignores the resolurceList passed without joining the it against the resourcegroup table. Thi s is UCCX reporting 7.0(144) build. IF (@resourceList <> 'NULL') begin set @rgselected = 1 E...