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WebEx Contact Center Flow designer Virtual Agent V2 activity allows to capture Transcription URL in the activity output, I'm trying parse the transcription URL - "VirtualAgentV2.TranscriptURL". This URL when browsed automatically downloads a JSON fil...
Yeah I checked the documentation, but the Parse node actually doesn't work as we do not have the content of the URL, we just have the URL. I figured a way to do this, so use HTTP node with an unauthenticated endpoint, put in the VA transcription URL ...
Thanks @bill.king1 - but that link is referring to the chat transcript download from Widget, I was talking about the Virtual Agent for voice. So if the paste the URL ( that I attached) in a browser the transcript downloads as JSON file, but we need ...