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CUCM version 14, jabber ver 12.8 & 14. Starting forcing email email format, but in User Management we use their username. We enter the username manually. We do not authenticate via LDAP.Not sure why is occurring,Recently starting going to the Ci...
CUCM ver 14, phone 7841. Line 2 or 3 does not give option of CallFwd on softkey.Can not find in Admin guide how to make the 2nd or 3rd line have an option of Call Fwd (on/off) with a softkey. Only found can do it with user logging in to Self Care , ...
Thanks @Maren Mahoney @Roger Kallberg All information was helpful. Changed Service Profile, had IT add the other 2 SUBs to SRV records, did not change the install config file - (have that process if needed). Last couple of new installs on ver 14...
Only configuration we do as Admin = Device add: add normal things like DP, CSS, MRG, etc, Add the DN config ; Add a new User To User Management -Adding their Username & associate to phone; then go back to phone and associate to newly created User. ...
Yes I'm quite aware its not a fix - hence the wording "I would rather not do this song and dance each time I have a new user." Its actually a pain and ridiculously time consuming. And Yes , I know jabber doesn't' normally require the email format - ...
TAC case and their Lab testing (after suggested firmware upgrade) stated this Model does not have the capability to have Call Fwd All on line 2 as a softkey - Only via the Self Care Portal. Wanted to start an Enhancement process, but so much on the ...
The softkey template was already created and it already has the relevant conditions for Call Fwd on Line 2: On-Hook and Off-Hook. Opened TAC case, they said it should work, tested in their lab, had me do a factory reset (didn't work), now want me to ...