About Maren Mahoney

Maren Mahoney · 04-16-2026

Are feature access codes (star * codes like *72 to initiate call forwarding) actually a thing on Webex? Or used to be but not anymore? I'm reading help articles that show them for Webex, and I'm reading that I can customize them. However, I cannot fi...

Maren Mahoney · 02-24-2026

Due to an issue with an automation tool, we sometimes end up with duplicate DNs in the CUCM database. That is, two independent DNs with different PKIDs but that have the same DN and Partition. (Yes, I know that is supposed to be impossible but it doe...

Maren Mahoney · 12-03-2024

My client is using HTTPS to access the phones' web pages. The ability to get to the web page via HTTP has been disabled. I can access the CUCM 14 server itself directly using a web browser without going through the "Advanced/Proceed" business when th...

Maren Mahoney · 01-09-2024

I'm doing some troubleshooting and I can't figure out what the "gci" parameter in the "Call-Info" header field is for. I came up empty looking at RFCs (although it's probably in there...). Does anyone know what this parameter is for? Examples from SI...

Maren Mahoney · 10-31-2023

The following SQL Command will purge voicemails out of CUC for a single user's ('vmuser1' in the below) voicemail box between specified dates: run cuc dbquery unitymbxdb1 update tbl_FolderItem set deleted = 1 where arrivaltime between '2023-01-01 06:...

Maren Mahoney · 05-04-2026

I have had all of these tools work on v14 and v15, so they do work. You wrote that the tools used to work for 12.x, so you have: Informix ODBC drivers installed32 bit Informix Client SDK version 3.5 or later including the .NET drivers, and the %PATH%...

Maren Mahoney · 04-29-2026

As far as I know, the VSS switches are still not supported. In the bug you noted there is no "Known Fixed Releases (0)" which means it's not fixed. Also, the VSS switches are not listed on the Supported Voice Ready Lan Switches in the CER v15 Release...

Maren Mahoney · 04-29-2026

Also, users with Jabber can turn the feature on and off as well as change the target number for their single number reach right in the Jabber interface. Maren

Maren Mahoney · 04-28-2026

It's a good idea to read the documentation before setting up a new feature. Misconfiguration can cause unexpected issues: Configure Single Number Reach for CallManager (Or take a look at the Feature Guide for your version of CUCM) Maren

Maren Mahoney · 04-28-2026

The CUCM BAT Export won't show the Serial Number. Maybe it does in the Meraki environment, but not straight CUCM BAT. I don't know of any mechanism in CUCM that will retrieve that information from the phone. In the distant past, I used Serial Grabber...

Member Since	‎12-20-2007 07:10 AM
Date Last Visited	‎05-21-2026 05:51 AM
Posts	2,652
Total Helpful Votes Received	3690

User Statistics

User Activity

Webex Feature Access Codes (Star * Codes)

SQL Query for Duplicate DNs

Phone Certificate Trust

What is "gci" in "Call-Info"?

CUC CLI SQL Command Help

Re: Cisco Unified Communication Tools on Unity 14x

Re: CER 15.x still no support for VSS switches?

Re: I need a solution to call 5 cell phones semiseriously

Re: I need a solution to call 5 cell phones semiseriously

Re: IP phone Serial numbers