About Maren Mahoney

Maren Mahoney · 12-03-2024

My client is using HTTPS to access the phones' web pages. The ability to get to the web page via HTTP has been disabled. I can access the CUCM 14 server itself directly using a web browser without going through the "Advanced/Proceed" business when th...

Maren Mahoney · 01-09-2024

I'm doing some troubleshooting and I can't figure out what the "gci" parameter in the "Call-Info" header field is for. I came up empty looking at RFCs (although it's probably in there...). Does anyone know what this parameter is for? Examples from SI...

Maren Mahoney · 10-31-2023

The following SQL Command will purge voicemails out of CUC for a single user's ('vmuser1' in the below) voicemail box between specified dates: run cuc dbquery unitymbxdb1 update tbl_FolderItem set deleted = 1 where arrivaltime between '2023-01-01 06:...

Maren Mahoney · 02-10-2023

I freaking give up. I've installed Java. I've installed in compatibility mode. I've installed from the command line with the -gui switch. No joy. It gets to "Choose Java Virtual Machine" and spins and spins and spins. Does anyone have the secret sauc...

Maren Mahoney · 03-02-2020

I have a situation where all calls going out a specific SIP trunk are having all caller ID masked as 703XXXXXXXXXX. (Not happening on other trunks.) It is not an External Phone Number Mask.It is not a translation pattern, or a field on the Route Patt...

Maren Mahoney · 05-22-2025

To delete all voicemails from the Inbox for a specific user you will want to use the CLI: 1) Obtain MailboxID of User account: run cuc dbquery unitydirdb select mailboxid from vw_usersearchmailbox where alias = 'USER ALIAS HERE' 2) Mark all Inbox mes...

Maren Mahoney · 05-14-2025

Here is the link to the Virtualization for Cisco Emergency Responder. It has links for all of the CER version OVAs. https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-cisco-emergency-responder.html Maren ...

Maren Mahoney · 05-14-2025

I was going to say the same thing as Brad. If you've covered the basics, the logs are where to go next. Maren

Maren Mahoney · 05-14-2025

Does the Class of Service include "Allow Users to Access Voicemail Using an IMAP Client and/or Single Inbox"? How is the Jabber Service Profile in CUCM set for Authentication of CUC? If you are using LDAP Authentication on both systems (or OAuth or m...

Maren Mahoney · 05-14-2025

It's hard to say without looking at more of your overall configuration (all of the dial-peers, really) in case Ephone-dn-1 is using some other egress. I suggest doing a debug voice dialpeer and examining the results. Note that this will show the enti...

Member Since	‎12-20-2007 07:10 AM
Date Last Visited	‎05-16-2025 05:21 AM
Posts	2,452
Total Helpful Votes Received	3473

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Phone Certificate Trust

What is "gci" in "Call-Info"?

CUC CLI SQL Command Help

RTMT 14 Install on Windows 10 Hangs on Choose Java Virtual Machine.

CUCM caller ID is masked with: "executeCallerIdOverride"

Re: Unity clears just greeting/name and/or mailbox without resetting

Re: Where to Download OVAs

Re: JABBER integration with cisco unity

Re: JABBER integration with cisco unity

Re: Help with CME CORlist