About Maren Mahoney

Maren Mahoney · 02-24-2026

Due to an issue with an automation tool, we sometimes end up with duplicate DNs in the CUCM database. That is, two independent DNs with different PKIDs but that have the same DN and Partition. (Yes, I know that is supposed to be impossible but it doe...

Maren Mahoney · 12-03-2024

My client is using HTTPS to access the phones' web pages. The ability to get to the web page via HTTP has been disabled. I can access the CUCM 14 server itself directly using a web browser without going through the "Advanced/Proceed" business when th...

Maren Mahoney · 01-09-2024

I'm doing some troubleshooting and I can't figure out what the "gci" parameter in the "Call-Info" header field is for. I came up empty looking at RFCs (although it's probably in there...). Does anyone know what this parameter is for? Examples from SI...

Maren Mahoney · 10-31-2023

The following SQL Command will purge voicemails out of CUC for a single user's ('vmuser1' in the below) voicemail box between specified dates: run cuc dbquery unitymbxdb1 update tbl_FolderItem set deleted = 1 where arrivaltime between '2023-01-01 06:...

Maren Mahoney · 02-10-2023

I freaking give up. I've installed Java. I've installed in compatibility mode. I've installed from the command line with the -gui switch. No joy. It gets to "Choose Java Virtual Machine" and spins and spins and spins. Does anyone have the secret sauc...

Maren Mahoney · 03-05-2026

This is terrific! I especially like how you broke down the individual queries with line breaks for easier understanding and customizing. Thank you so much for posting this. Maren

Maren Mahoney · 02-27-2026

For the restriction table, note the "Blocked" checkbox. By default, CUC tries to prevent toll fraud by blocking common PSTN dialing patterns. You can choose to add 9?????????? (9 plus any ten digits) and/or 91?????????? (9 1 plus any ten digits) with...

Maren Mahoney · 02-27-2026

Does the Restriction Table associated with the COS of the Handler allow for that PSTN pattern? The other thing to double-check is the CSS associated with the SIP Trunk for CUC. Does it have access to the appropriate PSTN pattern? Maren

Maren Mahoney · 02-27-2026

What do the logs on the DHCP server say? Is it receiving the initial request from the phone? Maren

Maren Mahoney · 02-27-2026

Thanks for sharing your findings. That sounds like enhancement request material to me. Maren

Member Since	‎12-20-2007 07:10 AM
Date Last Visited	‎03-06-2026 06:13 AM
Posts	2,618
Total Helpful Votes Received	3649

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SQL Query for Duplicate DNs

Phone Certificate Trust

What is "gci" in "Call-Info"?

CUC CLI SQL Command Help

RTMT 14 Install on Windows 10 Hangs on Choose Java Virtual Machine.

Re: Advanced CUCM SQL queries for bulk update and delete operations

Re: Cisco Unity Call Handler Unable to transfer to phone

Re: Cisco Unity Call Handler Unable to transfer to phone

Re: 8861 phone not getting ip from dhcp or registering with cme over w

Re: 9841 Message Waiting light