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The customer is using UCCX 11.5. After the recent install of the Chrome 67 bug fix and ES3 we are experiencing an issue with a basic wallboard the customer uses.
The customer has a number of permlinked reports, that are tiled using a simple page w...
I am unable to get translation routing working on a production environment. I have copied all the settings from my my working lab, but all I get as an error is that the Trunkgroup can't be found on the peripheral.The only difference between the lab ...
We can make inbound and outbound calls successfully, however the number displayed on phones for inbound calls has the preceeding digits dropped.So if the number is 07123 123456, the phone displays 7123 123 456. We have to dial 9 to get an outside li...
I need to block the CLI for a single line internally. External isn't a problem, but how can I prevent other internal IP phones from seeing the number? Ideally the called phone should show the name/dept of the caller, but not their number.
That is true, there are ways around it, but one it will make support from TAC difficult and may cause future problems when upgrading.How did you purchase the CM software etc? Do you have access to a Cisco service manager or Cisco Partner who could g...
Do you have full connectivity to the express server, or any firewalls in the way?The only time I have seen anything similar is when I didn't have full connectivity to the server.How did you install the application? Did you download the exe from the ...
Have you added each of the PIM's from the ICM setup application as well as from PG Explorer?Can you post a screen shot of PIM3 as it starts?Have you looked in the PG OPC logs to see if there are any messages about the connection failing?Adam
The attached script is one I wrote for managing opening hours over a number of scripts. It shows how to get the date into variables and some manipulation.
I experienced this error on a setup earlier this year. The firmware on the phones was quite old and updating to the latest version cured some of the issue.However the problem still occurred and was only fixed on investigating the callmanager setup. ...
