Is it possible to have a button on the attendants console tie to an analog line that is connected via SIP?   The system is a UC560 with a SPA8000 providing additional analog phone ports.    The operator’s station is a SPA525 w/ a 500 series side cart.   I can have any SCCP extension monitored without any problem.   I just can’t seem to monitor any line off of the SPA8000. Thanks ... View more

Can anybody help point me with the following?? I have a UC560 and several SPA525G phones.   I would like the users extension to show up on multiple lines.  This makes it easier for the users to switch back an forth between calls that they have on hold.  So for example, currently the users extension (say 204), currently shows up on button 1.  I would like for multiple instances of extension 204 to show up on buttons 1-5.  The first call would ring in on the first line (button 1) the second call on line 2 (button 2), etc. I have set up a SPA9000 with SPA900 series phone and this is the default configuration.   Just not sure what needs to be done on the UC560 to accomplish the same thing. Thanks, Jon ... View more