Does anyone have inbound CallerID working on their Cisco Spark Call service?I have a customer where it is not working, but i have Intellipeer saying it is a Spark issue; and Spark saying that if Intellipeer sends the info then they will present it on...
We recently installed our first Spark Call customer and they are asking me about 2 features and if they exist or are planned:1. Direct transfer to voice mail: they want the ability to transfer a call from the operator directly to a users voice ma...
Is there a feature in Spark Calling that would allow a reverse call pickup to occur? We have a prospect where the operator roams around and she needs to be able to answer her ringing phone from other phones in the office via a reverse call pick-up. T...
Yes, I had to open a support ticket with the SIP provider, Intelepeer, and they were able to fix it on their end.They initially passed me back to Spark support, but at the end of the day it was the provider.
Thanks for the response, but these don’t address what I was really asking.I opened a support case with WebEx and they informed me that direct transfer to voice mail is not a feature, so the only option will be to have the users forward their phone to...
Thank you, but Park will not help because she would have to be at her phone to answer it.I am concerned about the times the main phone rings and someone at another phone needs to pick it up from a remote handset.If anyone has any ideas on solving thi...
