I had to update a voice mail extension for a user in our UC-540 recently, and after completing the update (just changed the name), the AA greeting wouldn't play. I restarted the 540 and when it came back up the greeting was there, but when an extensi...

I have recently taken over management of my customers UC540 (2 units at 2 sites, site to site VPN for voice and data), because of the lack of knowledge of their prior support team. Being new to Cisco and their configurations, I have spent the weekend...