As of CRS 5.x backup and restore functionality is embedded within AppAdmin. Traditional BARS, using CM as the BARS "backup server" and CRS as a "backup target", is no longer supported. For more information take a look at the "Backing-up and Restori...
>Problem I am facing is when the IP PHone extension rings the call gets dropped after almost 20 seconds.If you look at OAMP > Call Server > SIP tab > "Patterns for RNA timeout on outbound SIP calls", does the label of the IP phone you're using match ...
It's still in the UCCE SRND. It's based on call volume rather than number of ports.>Translation Route Pool>Sizing the translation route pool depends on the expected call arrival rate. Use the following formula to size the translation route pool:>>Tr...
There are a couple of bugs that may be related to your issue.CSCsm42626 - Different conferences are joined together. This could occur if agents are performing warm transfers.CSCsj99361 - IP Phone continues to generate RTP packets after call is disco...
Here are some things to check.-Is the supervisor able to monitor successfully or is monitoring also failing?-Are the agent PC NICs plugged into the backs of the IP phones?-Within the product specific configuration for agent phone devices in CallManag...