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I have a network that the MX67W license has expired, and I just want to retire the appliance and have it removed from the my network/account. I will likely sell or donate the MX67W appliance and want to be sure it is not still bound to my network. ...
Seems that submitting a case from the Help -> Cases menu no longer works. I've tried twice now, and my case does not show up. This use to work and I have past cases show but no new ones get created. MX67 on MX 17.8. Anyone else noticed this behavi...
Yep, I see that, but how do I remove the device from the org inventory to ensure the appliance is unclaimed? I am effectively wanting to retire the whole network and org.
Thanks @Ryan_Miles , but I go to my inventory and the device still shows in my org and when I select it, the option to unclaim it is disabled and no option to remove it from my org.|
I am on MX 18.107 and my MX67W is performing well on this version. I am not seeing the slowness in resolution like I was, and content category filtering appears to be working too.
I have applied 17.10.4 to my MX67W and so far, so good. Both content filtering and performance seem to be working as expected. However, according to the support engineer on the case I have open, this fix is NOT in the 18.x branch yet. Recommend yo...