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After talking with our provider, Mitel, it was suggested that there is an issue where if there is a port scanner that is multi-casting, such as IGMP, turned on then the phones with perceive this as an error. They will reboot to regain the signal. L...
Did them simultaneously to minimize disruption to the end user. Changing the VLAN on the switch will cut the connection to the device momentarily. We are still in testing with this and have found it won't work on daisy chained device (Phone > Compu...
Another change we made was changed we have made is in the port configuration, we removed the Voice VLAN setting. Before this change, our POE devices were running at about 2.7W. After the change, they are up to 4W. This seems to have been restrictin...
So far, what seems to be working is that we have turned off LLDP on the devices. Our POE phones had LLDP turned on and the switch also has LLDP turned on. It's causing a wattage conflict and it reboots the phones. We are letting the switch handle ...
Right now, the only thing we have been able to figure out is that our POE phones have LLDP turned on and the switches also have LLDP turned on. This could possibly cause a mismatch and make the devices reboot. Really digging deep for this one.
