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I am using ISM-SRE-300-K9 on CME 2911, i enabled HRC on CUE and installed UCEHistoricalReportsInstall on windows Machine, i got Call-In number 331 for IVR number, when i generator report for 331 it is working When i select Extension number, it not wo...
I did setup SIP trunking between Cisco Call Manager Express 9.0 to Lync 2010 Std, I can call from Lync to CME, but i cannot call from CME to Lync(Call from 7011(CME Phone) to 8007(Lync Phone))Below is my configuration:hostname BMT-HCM-R2911-VoIP!boot...
We bought CSM version 4.3 Already, now we need deploy email alert when rule is expiration, refer the attachment for details configuration. Unfortunately for us when the rule expired, we don’t receive any email alert about the rule expiration, please ...
Dear all,I check cisco document and found that, Cisco CME 9.0 support ATA 187 to connect fax/phoneI try to config SIP as bellow :voice register global mode cme source-address 10.17.30.14 port 5060 max-dn 20 max-pool 20 tftp-path flash: create profil...
My IVR working as: The caller going to E1 Trunk, then route to IVR number on CUE, the IVR on CUE play prompt for selection language, the caller selected language, the IVR play Menu Prompt, the caller press 1 to meet Reservation team, then the IVR wil...