About TonyC35

TonyC35 · 07-17-2026

Hi everyone,I am running into a MWI issue on Cisco Unified Communications Manager (CUCM) and could use some help.The Issue:A few of our users have their IP Phone handset red lights (MWI) stuck ON 24/7. In CUCM, these specific users are not supposed t...

TonyC35 · 07-18-2026

Ah, that makes total sense I didn't realize the DN stays in the system as unassigned after deleting the device.What is the quickest way to completely wipe that unassigned DN from the system so it stops pulling the bugged data when I try to recreate i...

TonyC35 · 07-18-2026

I even tried creating a NoVoicemail voice profile. I also deleted and recreated the entire configuration, including the Device Configuration (phone), User Profile, and End User. I configured everything to match another user who doesn’t have this issu...

TonyC35 · 07-17-2026

Thanks for the reply! We don't actually use a voicemail server here (no Unity), so there's no webpage to check.

Member Since	‎07-17-2026 03:15 AM
Date Last Visited	‎07-18-2026 12:20 PM
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Stuck MWI (Red Light) on Cisco IP Phones

Re: Stuck MWI (Red Light) on Cisco IP Phones

Re: Stuck MWI (Red Light) on Cisco IP Phones

Re: Stuck MWI (Red Light) on Cisco IP Phones