I have experience of work- and project management and leadership. Have worked with presale, investigations/analysis, design/installation/implementations of unified communication infrastructure, documentation, security issues and support. I'm very customer oriented and have great abilities to find constructive solutions even within tight time frames. My work is target focused and I draw good use of my background to see important economical connections. Verbal with great abilities to express myself in both in speech and writing, and very particular and ambitious. I have excellent social and interpersonal skills with long experience in dealing with people. Specialties Unified communication, IP telephony, IP Contact Center, Voice mail, Routing (OSPF, EIGRP, RIP), Switching (VLAN, VTP, STP, Trunking), QoS, Multicast, PPP, ISDN, FR, X.25, DDR, VPN, DMZ, IPSEC, IKE, AAA.