You are correct, you can co-term your SmartNet and DNA subscription. As for the renewal date, you should be able to work with your Cisco partner and Cisco Account team to make all of the renewal dates align as you desire. We do this quite frequently for our customers. Just remember that there is the restriction that you can't purchase less than a year of coverage so you may have to purchase additional months on new product to have the dates align properly. ... View more

The magic word is "co-term."  With the addition of subscription services on top of hardware maintenance services, a lot of people are struggling with this very same thing.  The minimum DNA subscription that you can purchase is a 3-year term, but SmartNet (hardware) allows as low as one year.  You can still purchase 1-year term SmartNet but if you want the hardware maintenance to end on the same day as your other hardware maintenance items, then ask your account team to "co-term" the new purchases with the existing equipment.    That being said, remember that you have to purchase a minimum of a 1-year contract, so in order to co-term you may have to purchase additional months of SmartNet to make them align.  So for a new order you may have to purchase 1-year plus 3 months of additional SmartNet.    Does that make sense? ... View more

I am having the same issue. Do you have access to the console to see an error message during startup.  I'm wondering if there is something kicking that image out. Do we need to upgrade the bootstrap as well? ... View more

I don't know if this is the problem or not but it's very suspicious. http://forum.java.sun.com/thread.jspa?threadID=741727&messageID=4253013 ... View more

I have run into a problem getting the SSO service to start. In researching the problem I found this link which looks very suspicious as to the nature of the problem. I am actively working with Cisco to narrow down the problem. http://forum.java.sun.com/thread.jspa?threadID=741727&messageID=4253013 ... View more