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Hi,I tried creating a RD with formula as DURATION(${agent.agentMRDs.dateTimeLastStateChange})and this was successful.In general, if you pick a formula from a STOCK report definition and you are trying to use it in your custom RD, it should work unles...
I believe you are seeing this issue in the UI when creating a gauge view:This is because, you don't have any NUMERIC field in your report definition fields. All your fields must be non numeric type like String or Date or Datetime.Can you check this??
In the upcoming CUIC release 8.5(4) [To be shipped by Dec 14, 2011], we are including this feature of scheduling a CUIC report as a PDF file .We have also included the support of storing this scheduled report as a csv file in a shared filer that supp...
Hi Cindy,CUIC doesn't have this functionality currently to support scheduling reporrs to a remote shared location.This was actually not there even in CUIS 7.x versions.Having said that, we do have this feature as part of our current CUIC product back...
Hi NickLet me give one last try.. Can you send me the copy of the faulty report which you created (XML) ? I can try to import the same and re-produce the issue in the lab over here.I'll then let you know what is the root cause. Else I'll ask you to ...
