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Hello,
Our front desk person uses an iPad with BT ear piece to answer calls while mobile throughout the building and it has worked great until recently. The strange thing is this issue is intermittent and difficult to troubleshoot: At times calls wi...
We have recently rolled out Jabber to all computers in our company all running windows 7. A group of employees withing close proximity is reporting (and we verified) that some people do not see others as online when they are.Example: Employee A is on...
Okay, I will have to check with my manager about submitting a TAC case as I don't have that account information handy.
It's just odd that it will work normally for a while and then not work correctly (as described) and then all the sudden work again...
We have been using this specific combination of iPad and Bluetooth ear piece for several months and the issue only recently started to occur. It is not a connection issue as other sounds still come through the BT device, even incoming calls ring in t...
Here is a snip of the Presence Viewer viewing from the perspective of one user and I tagged at least one contact that shows offline. I know for certain that contact is online and I can see him as online in my normal jabber client.
Using the Presence Viewer, I can take an example of one user who does not see another as online...who is currently online. In the presence view it shows this particular contact with a gray indicator with a question mark inside it. Version info: Syste...
