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Thepul-Peiris
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04-11-2007
08-18-2017
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Media Sense and QM/AQM
06-09-2015
Hi,I need a solution for Call recording for the CCX 10 agents. I am anyway going to buy AQM with WFM. Will that be enough for Call Recording ? Do I have to buy Media Sense in addition ? ThanksThepul
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Member Since
04-11-2007
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08-18-2017
03:56 AM
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