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s-shishko
‎08-18-2017
Beginner
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1 Helpful Vote
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Member since ‎04-25-2007
7
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Re: Cisco Email Manager 5 and ICM7 integration question

Created by in Contact Center
12-18-2007
12-18-2007
exactlyplease, see an attachment. in the sample i have local email skill groups named "email.noagent...

Re: Cisco Email Manager 5 and ICM7 integration question

Created by in Contact Center
12-18-2007
12-18-2007
HelloThe label string should be exact as the name of skill group on CEM.

Re: Cisco Email Manager 5 and ICM7 integration question

Created by in Contact Center
08-03-2007
08-03-2007
Hello guysDuring precice examination of the screenshots of sample email scripts i found the correct ...

Re: Cisco Email Manager 5 and ICM7 integration question

Created by in Contact Center
06-12-2007
06-12-2007
Hello, GeoffMy question is not about how to setup email routing. I've already done it and it works f...

Re: Cisco Email Manager 5 and ICM7 integration question

Created by in Contact Center
06-08-2007
06-08-2007
Hello, GeoffIt is not possible to assign ICM enabled agents into CEM non-ICM skill group. Neither it...

Cisco Email Manager 5 and ICM7 integration question

Created by in Contact Center
06-07-2007
06-07-2007
how to create a label in ICM that points to CEM skill group? the idea of this label was taken from "...

Re: CAD 7.0 installation problem

Created by in Contact Center
04-25-2007
04-25-2007
Do you have private and public interfaces on PG? I saw such a problem while installing CAD on dual-n...
Public Statistics
Date Registered ‎04-25-2007 07:47 AM
Date Last Visited ‎08-18-2017 03:56 AM
Total Messages Posted 7
Total Helpful Votes Received 5
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