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Hello,I would like to seek your assistance in one of the new requirement we have. Currently we have IPCCX 8.5 with simple script (call que with 5 agents of same priority). We would like to have a modification in the current script, where in when all ...
Hello,We have cisco IP telephony infrastructure with 2 call managers and around 1000 phones (call managers in head office and phones are distributed in 4 branch office). We recently started facing an issue with voip calls on one of the existing branc...
Hello,We are in process of installing IPCCx 8.x on HP DL380 G4 server by upgrading HDD to required 146GB. Can some one advice with the compatibility of this as we need to run IVR on the same server.ThanksNisar
We are trying to collect the wireshark streams of both sides, since issue is intermittent its became bit hard to capture.Please advice if any other way of stream capture to trace the call drop error code.
Thank you for the quick reply. Yes, call starts normally with two way voice for sometime and suddenly becomes one - way. Issue happens some -time to different users. When we drop the call and call again, it will continue to be a one - way voice unti...
Hi,I am working for an organisation where there is no requirement for unrestricted version, however admin working here before installed 7.1.5 version of unrestricted Unity connection and now we want to upgrade it to 8.6. However both restricted and ...
We are facing same issue with the remote site upgrade of cisco 6941 phones. Can you please advice us with the required files that we need to mention in local TFTP to perform local firmware upgrade.ThanksNisar
