I have an h323 FXO gateway, plar'ing inbound calls to a couple of IP phones ... looking to translate UNKNOWN calling party number to a specific trunk id "911-1", "911-2" per 3rd party app company's request. Possible?TIA,Brian
CUCM 7.1(5)It appears end user extensions won't display in the web directory when they don't have an associated device. This presents an issue for misc entries such as those that point to department hunt pilots, etc..I suspect that it's related to ha...
Station-id number solved the problem. In what appears to be a config dependency, station-id number is required for the station-id name to display at all.
Thanks for the reply. I had tried that however it still displayed "UNKNOWN" at the station. I plan to try 'station-id number' or perhaps a translation rule. I'll post an update once I get it sorted out.Any other ideas greatly appreciated.BrianSent fr...
Update ... had the case escalated with TAC...A senior voice SE had a better grip on this one. Looks like it's tied to Web Dialer as I suspected. Looks like Web Dialer changes the web directory from the telephone number entry to the extension of an as...
Chris,That's what I'm trying to do and it's not working. Please see my original post. This appeared to be a bug, or perhaps a limitation when Web Dialer is enabled. However even when disabling the Web Dialer service the issue still occurs.I also have...