I am trying to locate an extension which is an alternate extension in unity but do not know the primary extension to the box. Is there a way to locate the alternate without clicking on every box and then clicking on alternate extension? thanks

how can I find out how many more phones and voicemail boxes a CMExpress has? I know there is a command but cannot remember it.Thanks

Is it possible to add multiple wav files for music on hold to the call manager express? We would like to have the option of having different messages play for different offices rather than a system wide MOH wave file.

I have recently created and implemented my first IPCC call center. I have 4 phones in the design and the agents tell me that their phones will go to the not ready state after 15 minutes of no activity. I know the phones will do this if a call is not ...