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Hello,
Please can you advise about this issue:
I want to integrate a virgin finesse with CRM database to get the customer info and to show it when the agent receives a call.
What is the best method, as i find to applicable ways , 1st: to get the info...
Hello Rida,
Thanks for your answer, did you mean i have to put the code into java script code which built the Embedded web app to integrate it with CRM db?
Hello,I am new with cisco uccx, Please can you advise about this issue:I want to integrate a virgin finesse with CRM database to get the customer info and to show it when the agent receives a call.What is the best method, as i find to applicable ways...
