About robmattocks

robmattocks · 02-02-2022

Hi All,This has got me very confused, and I have not been able to get an answer so far from Cisco support, so hopefully someone may be able to shed some light:I have two customers with Cisco 9800 Controllers. The first was installed last year using a...

robmattocks · 02-01-2022

Hi All,I am currently setting up a 9800-40 and a number of APs for a customer, and I have run into a problem. I do not have a vast amount of experience with 9800s (I have a customer with one 9800-L) so any suggestions would be gratefully received.Bas...

robmattocks · 11-08-2011

I have a customer with WLC 4402 in use, running software version 7.0.98.0, and supporting 11 APs at present. The customer wants to enlarge the WLAN, which involves increasing the number of APs. I have purchased a new WLC5508, and have installed it o...

robmattocks · 02-12-2022

Well, I have finally managed to get things sorted out, thank goodness.After umpteen emails between Cisco and myself they finally washed their hands of the problem altogether and told me that it had to be sorted out by the supplier. Having had no joy ...

robmattocks · 02-04-2022

Thanks Scott, That is yet more confirmation that the AP licenses should have been supplied with the DNA licenses, and more ammo for me. I have escalated the issue with Cisco, so hopefully I will eventually get things sorted out. As you say, each AP t...

robmattocks · 02-03-2022

I actually took a screenshot of exactly that image and sent it to Cisco as part of the support call dialogue, in the hope that it would get the required response. The reply I received was: Hi Rob, You need to purchase that license from the cisco sale...

robmattocks · 02-03-2022

Thanks for the link to the entitlement list - sadly as the APs are so far not installed they are not showing up on here yet. It will certainly be useful in the future though.I have managed to get hold of the cisco order number from my supplier (I did...

robmattocks · 02-03-2022

Hi Arshadsaf,Thanks for the suggestion, that certainly sounds like a possibility to me. I will continue to chase my supplier and hopefully will get this resolvedRob

Member Since	‎11-08-2011 07:10 AM
Date Last Visited	‎06-21-2024 09:04 AM
Posts	17
Total Helpful Votes Received	15

User Statistics

User Activity

Wireless Smart Licensing - missing AP Licenses?

1542 APs not connecting to 9800-40 WLC

Help required with WLC software upgrade

Re: Wireless Smart Licensing - missing AP Licenses?

Re: Wireless Smart Licensing - missing AP Licenses?

Re: Wireless Smart Licensing - missing AP Licenses?

Re: Wireless Smart Licensing - missing AP Licenses?

Re: Wireless Smart Licensing - missing AP Licenses?