About aoolaayan

aoolaayan · 05-21-2010

Hi,I have successfully installed Quality Management for Cisco unified contact center express but some agents who have quality management desktop recording, calls do not get archived. I checked the logs and get the error : SQMUPLOAD1020 Database error...

aoolaayan · 11-15-2011

I was able to get the problem resolved by changing the timezone on all the systems to be the same with the one on the QM server. I hope this solves your problem.

Member Since	‎05-12-2010 02:15 AM
Date Last Visited	‎08-18-2017 03:56 AM
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