Hi, I'm having an issue with an SX80, when the system enters halfwake, any display connected to the DVI port continues to show the white full awake screen, while displays connected to the HDMI ports will correctly change to the black halfwake screen....

As the title suggests, I'm wondering if there is any way to check a SpeakerTrack's serial number without having to take it off the wall.  I know the telepresence web ui doesn't give you the speakertrack, just the cameras in it, but is there a way to ...

I am having an issue where an SX80 connected to two displays is only allowing dual presentation if the sources are selected in a specific order.  I have 7 sources connected through an external video switcher connected to HDMI 2 and a local PC connect...

Hello, I've been working with an issue where sometimes some systems at a customer site will display "resolution unknown" on the touch panel when connecting a computer to share content from.  The signal has to make its way through several Extron A/V ...