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we are facing Calls Issue after investigations we found that SIP Invite Messages Exceed the Default MTU Packet Size for some calls Causing the Call Setup to fail with our Provider I attached The PCAP file for your review
we have problem with our voice gateway it Block withheld numbers/anonymous/Restricted Number from being routed to our IVR when we call our IVR Number from any Number it works fine - we use translation rules - but if we called our IVR Number from with...
Hello All , Kindly we have requirements to set up mobile Agent for dialer ( outbound option ) to work from home is it supported because we did the setup and it is not working so the question is it supported in first place in mobile Agent to deal with...
I attached some of the configuration and CTI Route point Created on CM and associated with ICM User The Calls fails when it hits translation Route to VRU when monitoring the script
Yes It is End of Every Thing However it is on our Production I have Configured Every Thing in The IVR Based Campaign However The translation Route To VRU is not working with me So Kindly can you share with us the configuration Example for configurin...
Below resolved my problem it may help some one in future ------------------------------------------------voice service voipsipsip-profiles inboundsip-profiles 10 inboundexitvoice class sip-profiles 10request ANY sip-header From modify “<sip:anonymou...
Yes That is Exactly what is happening But according to the attached outbound option is supported only in nailed connection and not in call by call mode
