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I am currently running CUCM 8.5.1 and I need to install a CUCM Device Pack to enable support for the 8831 conference phone.Will my current "default" firmware loads be changed after the device pack is installed?I know that when you install a specific ...
HelloI found this... https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8832/english/adminguide/cs88_b_conference-8832-admin-guide-cucm/cs88_b_conference-8832-admin-guide-cucm_chapter_01010.html#reference_84F09E5712264D9D837655299C52FC4AOne P...
HelloYou will need to update the Firmware version in your Call Manager for the 8832 phone.If you have a second firmware for the 8832 phone in the Call Manager Device Defaults you can "swap the loads" with the button. If the firmware is newer then 12...
You should be able to switch to the alternate firmware on the phone to potentially fix this issue. Ensure the phone will be looking for a good firmware in the device defaults.
- Unplug power cord from phone/ disconnect from Poe.
- Hold the * key whil...
Hi Tony,I had a feeling that would be the case, I was unsure if CM device packs would have different rules than Device specific device packs. I haven't have had to apply a CM device pack to our cluster until now!Thanks again,Jimmy