About pawlakcdw

pawlakcdw · 03-24-2020

You only got AcctNumber, Campaign, and Call Result. I believe that is due to this bug CSCus78993. I ...

pawlakcdw · 09-13-2017

Deepak, Is there a Cisco doc that officially states that this is the correct way to change OVA size?...

pawlakcdw · 05-22-2017

once installed you need to configure the source directory. Look at page 82 in the QM 11.5 install gu...

pawlakcdw · 02-21-2017

Just pulled down the 11.5 version of reference doc and it still does not have the new interface desc...

pawlakcdw · 02-09-2017

Do we know how many characters long this field can go? Can we add that to the admin guide too?

pawlakcdw · 06-27-2016

Arundeep, The reason that agents need to transfer chats to other agents is the same behind why they ...

pawlakcdw · 05-19-2016

I know this is 3 years old, but for those who come along later they failed to get to this file becau...

pawlakcdw · 04-06-2016

So there is no solution to the "Field Formatting" custom format string problem? I have the output co...

pawlakcdw · 01-25-2016

Thanks Arundeep. What affect will this have on a 10.61 customer that wants to upgrade to 11.0? If th...

pawlakcdw · 01-20-2016

Arundeep, Is it possible to unconfigure CCX from SocialMiner? I have tried to delete the Host, User,...

pawlakcdw · 11-12-2015

Deepak, What affect does changing to permissive have on a production system? Can i set it to permiss...

pawlakcdw · 11-11-2015

It also seems that logging into editor as Anonymous no longer lets you browse the Script Repository....

pawlakcdw · 11-10-2015

Turns out historical reports officially refresh at 30 minutes.

pawlakcdw · 11-10-2015

Did you ever get this to work? I know that 11.0 has new functionality that will address this but not...

pawlakcdw · 09-29-2015

This works in CCX 10.61/Finesse 10.5 but the Permalink does not refresh at 15 minutes like it is sup...

Re: UCCX 11.x IVR based Outbound Campaign Details not populated in IVR Script