This video provides a high-level overview of Cisco Prime Service Catalog and Cisco Process Orchestrator, Cisco's IT Service Management solution: Catalog, IT Business and Service Automation: Delivering a full catalog with end to end fulfillment of business and IT services.   ... View more

Deploying accessible IT products provides the opportunity for people with or without disabilities to access and use those products. Section 508 of the Workforce Rehabilitation Act of 1973 requires that the Web sites of federal agencies and all electronic and information technology (EIT) developed or purchased by the federal government be accessible to people with disabilities. The statutory language of Section 508 can be found at www.section508.gov .   Section 508 generally requires Federal agencies to ensure that, when developing, procuring, maintaining, or using electronic and information technology, they take into account the needs of all end users – including people with physical, sensory, or cognitive disabilities. The purpose of the Voluntary Product Accessibility Template (VPAT) is to assist Federal contracting officials and other buyers in their market research responsibility when making preliminary assessments regarding the commercial availability of Electronic and Information Technology products and services with features that support accessibility. In general, Vendors should generate a VPAT whenever they develop EIT products or services that are to be sold in the Federal market place. In each VPAT, the vendor is expected to make specific statements using simple recommended language about how the features and functional characteristics of their product or service meet the Section 508 Standards. There are many benefits to deploying IT products that meet Section 508 Standards, including attracting a wider range of IT customers, achieving cost savings, and innovation through inclusion. Find more about the benefits of integrating accessible technologies at: https://www.section508.gov/content/benefits-accessible-design The VPAT documents provided by Cisco for Prime Service Catalog 12.0 and Process Orchestrator are attached, showing both products conform to the applicable Section 508 criteria.   ... View more

This document contains a collection of answers to the most common questions people ask about Cisco Prime Service Catalog 12.0. ... View more

This presentation provides an overview of Cisco's end-to-end IT Service Management products including Prime Service Catalog and Process Orchestrator which deliver a full catalog with end to end fulfillment of business and IT services. Included in this presentation are: Solution Commitment Persona Driven Solution Optimizing the IT Ecosystem Features and Functionality Architecture Roadmap Cisco Advantage Use Cases ... View more

Cisco Prime Service Catalog 12.0 offers two unique and flexible methods of installation: the Installer and the Virtual Appliance Installer. This video compares the Installer and Virtual Appliance Installer to help you choose the right path to follow for your installation. ... View more

With Prime Service Catalog 12.0's out-of-the-box integration with CloudCenter you can publish CloudCenter resources that can be ordered and managed by your IT customers, all from Prime Service Catalog. ... View more

This document shows Best Practices for creating a new Signed or Self-Signed Certificate when integrating Prime Service Catalog and UCS Director ... View more

This document shows Best Practices for creating a new Self-Signed Certificate when integrating Prime Service Catalog and CloudCenter. ... View more

This document is a set of best practices and guidelines regarding Prime Service Catalog and UCS Director integration and importing Advanced Catalogs. ... View more

Prime Service Catalog 12.0 supports SAML 2.0. Other applications integrating with Prime Service Catalog can use SAML as a means to provide Authentication and import user profile information from IDP. ... View more

This guide details the prerequisite settings necessary to avoid certain issues that may arise when integrating Prime Service Catalog with UCS Director and/or Cloud Center. Several configurations are covered. ... View more