We use the following systems.
Call Manager 9.1.2
Is it possible to use whisper to introduce a call to a user using a UCCX script?
We would like to play a wav file to a user to identify that the call has been routed to them for a particular reason. The routing we have worked out but we are unable to work out how we put a whisper in front of it.
Has anyone done this and are able to offer instruction or guidance?
Thanks in advance
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