About Peter Straatman

Peter Straatman · 04-01-2021

Hellowe have created a CVP Call Studio application using the rest client elementthis element only has proxyHost and proxyPort in its settingswe have added the following on the CVP server registryHKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Apache Software...

Peter Straatman · 03-02-2017

Hello consider the following architecture: HCS-CC/UCCE v11.0.2 with 3 CVP servers, CUCM (PUB+4 SUB); 2 CUBEs with 2 separate IOS VXML VBs. The ASR/TTS VXML apps (non call studio apps) run on 2 dedicated separate VXML app servers with 3 Nuance speech...

Peter Straatman · 04-06-2016

Hello I have UCCE 11 and am using Firefox httprequester to test UCCE REST API to update an agent attribute (with the idea to write a Finesse gadget later on). The GET works ok (basic auth, application/xml, 10.100.206.5 being my AW/HDS/DDS http://10....

Peter Straatman · 04-01-2021

thx for your swift reply.we tried that, no luckis there any sample code available to create such a customized rest client element ?I can't imagine we're the first ones encountering this issue.Also not clear on the reasoning behind not having these pr...

Peter Straatman · 02-14-2018

an additional comment when using server groups in the asr and tts dial-peers. we initially had only a "voice-class sip options-keepalive profile .." stmt in the tts dial-peer. However it was found that "failover" to another Nuance ASR/TTS server in t...

Peter Straatman · 03-09-2017

thx Geoff This works although we invented a slightly diff method by using a server-group for the speech servers and a keep alive profile and then use these in 2 dial peers (1 for asr and 1 for tts) It seems the keep alive profile can only be put in o...

Peter Straatman · 04-06-2016

thx for the quick reply the GET gave 39 so I used 40 for changeStamp putting changeStamp under attribute tab (or any other location) gives <?xml version="1.0" encoding="UTF-8" standalone="yes"?><apiErrors> <apiError> <errorData>changeStamp...

Peter Straatman · 07-15-2015

I got it some time ago from Setting a Call Variable using JavaScriptIt works when using finesse-10.5.1.jsthx !The ultimate goal is to set a call variable automatically when a call arrives at the agent. So e.g. set callVariable1 to the agent extension...

Member Since	‎05-25-2011 01:51 AM
Date Last Visited	‎01-10-2024 12:54 AM
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CVP Call Studio rest client proxy

CVP and load balancing with custom ASR/TTS VXML app

UCCE REST API PUT method always gives changestamp exception

Re: CVP Call Studio rest client proxy

Re: With MRCP v1 the only way was

thx Geoff

thx for the quick reply

Re: Setting a Call Variable using JavaScript