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Hellowe have created a CVP Call Studio application using the rest client elementthis element only has proxyHost and proxyPort in its settingswe have added the following on the CVP server registryHKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Apache Software...
Hello
consider the following architecture:
HCS-CC/UCCE v11.0.2 with 3 CVP servers, CUCM (PUB+4 SUB); 2 CUBEs with 2 separate IOS VXML VBs.
The ASR/TTS VXML apps (non call studio apps) run on 2 dedicated separate VXML app servers with 3 Nuance speech...
Hello
I have UCCE 11 and am using Firefox httprequester to test UCCE REST API to update an agent attribute (with the idea to write a Finesse gadget later on).
The GET works ok (basic auth, application/xml, 10.100.206.5 being my AW/HDS/DDS
http://10....
thx for your swift reply.we tried that, no luckis there any sample code available to create such a customized rest client element ?I can't imagine we're the first ones encountering this issue.Also not clear on the reasoning behind not having these pr...
an additional comment when using server groups in the asr and tts dial-peers.
we initially had only a "voice-class sip options-keepalive profile .." stmt in the tts dial-peer.
However it was found that "failover" to another Nuance ASR/TTS server in t...
thx Geoff
This works although we invented a slightly diff method by using a server-group for the speech servers and a keep alive profile and then use these in 2 dial peers (1 for asr and 1 for tts)
It seems the keep alive profile can only be put in o...
thx for the quick reply
the GET gave 39 so I used 40 for changeStamp
putting changeStamp under attribute tab (or any other location) gives
<?xml version="1.0" encoding="UTF-8" standalone="yes"?><apiErrors> <apiError> <errorData>changeStamp...
I got it some time ago from Setting a Call Variable using JavaScriptIt works when using finesse-10.5.1.jsthx !The ultimate goal is to set a call variable automatically when a call arrives at the agent. So e.g. set callVariable1 to the agent extension...
