Previously when I click on the edit tab the user ID and password fields was not editable now the user ID and password fields are editable any idea. Provisioning through Active directoryTMS Version 12.6.1VCS version X5.2

Hi Movi users passwords are automatically changing and there are unable to login.Two days before there are able to login with their old passwords from today onwards there are unable to login into Movi.credentials are sent from the TMS are not matchin...

I am trying to add Polycom V500 to the Tandberg Management system but I am receiving this error message."Details: hostAddress:XX.XX.XX.XX, description:Connect failed, base exception:Error Connecting to host XX.XX.XX.XX:24"Please help me