Hi,had any one of you an idee to sent ab busy signal from an uccx script to the provider ?ThanksBen                  

He,we found a problem with the Bulk tool in the CUCM 9.1. We can´t insert devices with ASCII information. We delete the ASCII entries and we can import the devices.Ben                  

Hello,I try to set up remote monitoring on the CCX, allowing the supervisor to barge in a conversation between agent and customer. I kept on following instructions, but I have the problem that in the index Remote Monitor no supervisor listed, so I ca...

Hy,can someone give me a hint, what services can be monitored by the CCX make sense?ThanksBen

Hi, has anyone experience with the monitoring of a ccx system withX nagios and can help me, how can I set up a monitoring of the most important services. Thank you Ben