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My customer is having an issue with calls coming into a particular branch and being delivered to an Attendant Console Queue. Calls come into a Cisco 4321 voice gateway (Version 15.4(3)S7, RELEASE SOFTWARE (fc3)) via ISDN and delivered to CUCM (Vers...
This is a repost in a different location. (sorry, I am new at this)
My customer is having an issue with calls coming into a particular branch and being delivered to an Attendant Console Queue. Calls come into a Cisco 4321 voice gateway (Version 1...
My customer has a seasonal employee that works only 6 months a year. They have a Named User contract that will be provisioned soon. If they delete the employee so that there is a free license, will they still get charged for that user subscription ...
Yes, all calls are g.711 and no, MTP or transcoder are not involved. Yes, every CSS in the call path has access to the receptionist DN. It is weird because this was working for the longest time, then it stopped...Only the one branch out of 8, and t...
