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- About Diego Betancor
03-01-2019
Stats
Member since
11-21-2011
42
Posts
5
Helpful
1
Solution
Created by
Diego Betancor
in Small Business Voice and Conferencing
in Small Business Voice and Conferencing
02-26-2019
02:25 AM
02-26-2019
02:25 AM
Thank you so much. I think you are right, I remember now that sound. I will contact the customer to look for the GSM. Thank you again, Diego
... View more
Created by
Diego Betancor
in Small Business Voice and Conferencing
in Small Business Voice and Conferencing
02-22-2019
05:43 AM
02-22-2019
05:43 AM
Hi, a customer has 4 SPA 303 - 7.5.5 all the same. In one there is this little noise/pitch like an interference, only in one of the four, the other three are4 OK. I included a mp3 file (in spanish) to hear the sound. Any idea, I would really appreciate. Thank you, Diego
... View more
Created by
Diego Betancor
in Voice Systems
in Voice Systems
10-01-2018
04:51 AM
10-01-2018
04:51 AM
Hi,
the problem was indeed in the router that was doing some firewalling by itself. We disabled the firewall and everything works fine.
Thank you. Diego
... View more
Created by
Diego Betancor
in Voice Systems
in Voice Systems
09-28-2018
04:26 AM
09-28-2018
04:26 AM
Hi, before wasting your time I am going to check the NAT during the weekend (taking the phone home and trying it there and in other locations). If I think it is the NAT I will see why the yealink works and not the Cisco's and try to fix it. I will report during next week.
Thank you to all.
Diego
... View more
Created by
Diego Betancor
in Voice Systems
in Voice Systems
09-27-2018
06:20 AM
09-27-2018
06:20 AM
tcpdump host 192.168.0.18 and udp and port not 1024 -n
When works 14:12:30.174305 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:12:30.204329 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:12:30.220316 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:12:30.234275 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:12:30.250756 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:12:30.264422 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:12:30.280276 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:12:30.294378 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:12:30.310634 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:12:30.340224 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252
HOLD -- UNHOLD 23 sc 14:12:53.290757 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:12:53.320341 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:12:53.350714 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:12:53.374677 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:12:53.380269 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:12:53.404605 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:12:53.410633 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:12:53.434492 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:12:53.440395 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:12:53.464508 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:12:53.470737 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:12:53.494655 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:12:53.500464 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:12:53.524646 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:12:53.530657 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:12:53.554522 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:12:53.560230 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:12:53.584507 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 When it doesn't 14:15:37.315336 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:15:37.336150 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:15:37.345323 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:15:37.361152 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:15:37.375489 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:15:37.391447 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:15:37.421242 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 14:15:37.451531 IP 130.117.91.35.47260 > 192.168.0.18.36022: UDP, length 252 HOLD -- UNHOLD 3 minutes 14:18:36.983390 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:18:37.013269 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:18:37.043341 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:18:37.073280 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:18:37.103321 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:18:37.133239 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:18:37.163249 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:18:37.193278 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:18:37.223245 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:18:37.253273 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:18:37.283374 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:18:37.313272 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:18:37.343241 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:18:37.373338 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252 14:18:37.403244 IP 192.168.0.18.36022 > 130.117.91.35.47260: UDP, length 252
... View more
Created by
Diego Betancor
in Voice Systems
in Voice Systems
09-27-2018
06:10 AM
09-27-2018
06:10 AM
I cannot see any difference in the logs when you hear or not
HOLD Sep 27 13:45:00 spa508g [14]CC:NewCallState 15/13 Sep 27 13:45:00 spa508g Sep 27 13:45:00 spa508g [3:34907]->130.117.91.34:16080{728) re-INVITE Sep 27 13:45:00 spa508g Sep 27 13:45:00 spa508g SIP_tsClientEventProc ts:0x94946d90 event 27 state:1 Sep 27 13:45:00 spa508g start TMR K Sep 27 13:45:00 spa508g [3:34907]<<130.117.91.34:16080 100 Sep 27 13:45:00 spa508g Sep 27 13:45:00 spa508g [3:34907]<<130.117.91.34:16080 200 OK Sep 27 13:45:00 spa508g Sep 27 13:45:00 spa508g [14]CC:NewCallState 14/15 Sep 27 13:45:00 spa508g Sep 27 13:45:00 spa508g [3:34907]->130.117.91.34:16080{452) ack
UNHOLD Sep 27 13:46:29 spa508g [CMXHTTP] force stop wav Sep 27 13:46:29 spa508g [14]CC:NewCallState 16/14 Sep 27 13:46:29 spa508g Sep 27 13:46:29 spa508g [3:34907]->130.117.91.34:16080{732) Sep 27 13:46:29 spa508g Sep 27 13:46:29 spa508g SIP_tsClientEventProc ts:0x9493e2e0 event 27 state:1 Sep 27 13:46:29 spa508g start TMR K Sep 27 13:46:29 spa508g [3:34907]<<130.117.91.34:16080 Sep 27 13:46:29 spa508g Sep 27 13:46:29 spa508g [3:34907]<<130.117.91.34:16080 Sep 27 13:46:29 spa508g Sep 27 13:46:29 spa508g [14]CC:NewCallState 13/16 Sep 27 13:46:29 spa508g Sep 27 13:46:29 spa508g [3:34907]->130.117.91.34:16080{452)
... View more
09-27-2018
05:19 AM
Hi,
We are a voip provider that recommends to its customers Cisco/SPA. The problem is that when a call is placed in hold (sends a=sendonly in a re-INVITE and receives a a=recvonly in the 200 OK) it is ok for about 1 minute when unholding it (sends and receives a=sendrecv), the phone resume sending and processing RTP packets.
But if the call if place in hold for more that 1 minute (the time varies), when unholding it the phone does not send RTP or proccess the received (tdpdump).
I have tried everything, changing firmware (older 7.4.9, middle 7.5.5 and the latest 7.6.2), Hold Package, RFC 2543 Call Hold:, increasing the re-INVITE timer and never sending a 200 OK, but just a 100 Trying (when unholding the phone sends a BYE). Whe have tried in 303, 504 y 508.
This seams to me a serious bug with the phone. Yealink phones act perfectly.
Thank you, Diego Betancor
... View more
Labels:
Created by
Diego Betancor
in IP Telephony and Phones
in IP Telephony and Phones
03-28-2013
12:58 PM
03-28-2013
12:58 PM
Hi, Is there a way to know the mac address of a phone in the REGISTER. In the SPA phones, if you change SIP User Agent Name: to $VERSION mac=$MA you may know the version (firmaware and model) as well as the mac address of the phone. Is there a similar way for the 7900s phones? Thank you.
... View more
Labels:
10-01-2012
02:58 PM
Hi, if I use TLS for "SIP Transport" it works fine sending SIP messages. The problem is that the phone doesn know my CA certificate. It is ripe for a man-in-the-middle attack. Is any way to load into the phone (spa 303, 504g,...) the CA that we use so it can be sure that has contacted with us? Thank you, Diego Betancor
... View more
Labels:
Created by
Diego Betancor
in Voice Systems
in Voice Systems
07-19-2012
03:27 AM
07-19-2012
03:27 AM
Hi, this is an old question that you could have founded with a search. But the answer is here: https://supportforums.cisco.com/thread/2109535 Diego
... View more
Created by
Diego Betancor
in ATAs, Gateways and Accessories
in ATAs, Gateways and Accessories
05-14-2012
11:00 AM
05-14-2012
11:00 AM
Hil, 1. run the spc to look at the help menu (in windows I guess will be similar) ./spa112-1-1-0-010-spc-linux-i386 2.Generate a sample xml . /spa112-1-1-0-010-spc-linux-i386 --sample-xml mi_ejemplo.xml 3. Compile it: (latter on you can change) /spa112-1-1-0-010-spc-linux-i386 --xml mi_ejemplo.xml mi_ejemplo.cfg 4. Try to upgrade the ata. Now we have a problem because you upgrade with a server. http://phoneIP/admin/resync?https://provServer/spa508.cfg or http://phoneIP/admin/resync?http://provServer/spa508.cfg or http://phoneIP/admin/resync?ftp://provServer/spa508.cfg your server would be provServer, it can be your computer running a ftp server. Now this is kind of complicated and not thought for end users. If you are an end user much better to log in the sta. (hope it helps)
... View more
Created by
Diego Betancor
in Voice Systems
in Voice Systems
05-04-2012
10:25 AM
05-04-2012
10:25 AM
Is there a way to send to the phone the order for ? Yes is posible you could set the DND one way or the other. Solution: curl http:// /bcisco.csc -d "9133=1" dnd on curl http:// /bcisco.csc -d "9133=0" dnd off this is for 7.4.9 if not sure look into the html and look for this: DND Setting: yes \r in 7.5.1 is diferent..
... View more
05-04-2012
10:15 AM
Thank you Daniele, it works. Probably it would work as well for a spa122 or 2102 if you take away the IP and DNS stuff as the commands are more or less the same. I think the different versions of spc, what they do is just to check the comands.
... View more
04-25-2012
11:57 AM
Hi, we have a router SRP 527. Some of our cutomers are thinking about buying this and the SRP 547. The idea being that it is a router with QoS together with a ATA of 2 or 4 lines. The question is: Can we provision the SRP using the SPC tool for the SPA 112?. If not does it has its own spc?, any pointer to specific documentation would be really apprecited. Thank you, Diego Betancor
... View more
Labels:
Created by
Diego Betancor
in ATAs, Gateways and Accessories
in ATAs, Gateways and Accessories
03-23-2012
05:59 AM
03-23-2012
05:59 AM
Hi, yes we already have this in Upgrade Rule: ( $SWVER < 1.1.0)? http:// /firmware/SPA1xx_1.1.0_011.bin is that is nice to upgrade first and then configure: all the parameters are understood, etc.. But thank you.
... View more
Created by
Diego Betancor
in Small Business Voice and Conferencing
02-26-2019
02-26-2019
Thank you so much. I think you are right, I remember now that sound. I
will contact the customer to ...
Created by
Diego Betancor
in Small Business Voice and Conferencing
02-22-2019
02-22-2019
Hi,a customer has 4 SPA 303 - 7.5.5 all the same. In one there is this
little noise/pitch like an in...
Created by
Diego Betancor
in Voice Systems
10-01-2018
10-01-2018
Hi, the problem was indeed in the router that was doing some firewalling
by itself. We disabled the ...
09-28-2018
Hi, before wasting your time I am going to check the NAT during the
weekend (taking the phone home a...
09-27-2018
tcpdump host 192.168.0.18 and udp and port not 1024 -n When
works14:12:30.174305 IP 192.168.0.18.360...
09-27-2018
I cannot see any difference in the logs when you hear or not HOLDSep 27
13:45:00 spa508g [14]CC:NewC...
09-27-2018
Hi, We are a voip provider that recommends to its customers Cisco/SPA.
The problem is that when a ca...
Created by
Diego Betancor
in IP Telephony and Phones
03-28-2013
03-28-2013
Hi,Is there a way to know the mac address of a phone in the REGISTER. In
the SPA phones, if you chan...
10-01-2012
Hi,if I use TLS for "SIP Transport" it works fine sending SIP messages.
The problem is that the phon...
Created by
Diego Betancor
in Voice Systems
07-19-2012
07-19-2012
Hi,this is an old question that you could have founded with a search.
But the answer is
here:https:/...
Created by
Diego Betancor
in ATAs, Gateways and Accessories
05-14-2012
05-14-2012
Hil,1. run the spc to look at the help menu (in windows I guess will be
similar)./spa112-1-1-0-010-s...
Created by
Diego Betancor
in Voice Systems
05-04-2012
05-04-2012
Is there a way to send to the phone the order for ? Yesis posible you
could set the DND one way or t...
05-04-2012
Thank you Daniele, it works.Probably it would work as well for a spa122
or 2102 if you take away the...
04-25-2012
Hi,we have a router SRP 527. Some of our cutomers are thinking about
buying this and the SRP 547. Th...
Created by
Diego Betancor
in ATAs, Gateways and Accessories
03-23-2012
03-23-2012
Hi, yes we already have this in Upgrade Rule: ( $SWVER < 1.1.0)?
http:///firmware/SPA1xx_1.1.0_011.b...
Public Statistics
| Date Registered | 11-21-2011 08:32 AM |
| Date Last Visited | 03-01-2019 02:02 AM |
| Total Messages Posted | 42 |
| Total Helpful Votes Received | 5 |
